AUTONET TV

Automotive Detective Work in FORT WORTH

There's a reason we use the word “diagnose” when we talk about fixing cars in FORT WORTH. Figuring out what's wrong with your vehicle has a lot of similarities to figuring out what's wrong with someone who is ill. Vehicles are a mass of complex systems that can produce a variety of symptoms when something goes wrong. As with human diagnoses, a specific symptom may be indicative of a number of problems, and figuring out the specific cause takes training and experience.

Sometimes the diagnosis of your vehicle's trouble comes down to a matter of trial-and-error. This can be frustrating for FORT WORTH drivers because time and money are on the line. You may feel you should only be paying for repair work. Of course, you only want to pay for the right repair – and a proper diagnosis is part of getting it right. Like at the doctor's office — some of what you pay for is the doctor's time and effort to figure out what's wrong with you, not for the actual cure.

The good news is that FORT WORTH drivers can do a lot to help out their friendly and knowledgeable service advisors at Westmoreland Transmissions in figuring out what's wrong with their vehicle. Again, the medical office is a good analogy. The more information you can give your doctor about where it hurts, when it hurts and how it hurts, the more quickly he will be able to help you. In the same way, the more you can tell your Westmoreland Transmissions service technician about when the problem occurs, what is sounds like, how often it occurs, where it occurs, etc., the more efficiently he will be able to get you back on the road.

Good preventive maintenance goes a long way to keeping your car out of a FORT WORTH repair shop, but if you need to get it , good communication will get you back on the road quickly.

Westmoreland Transmissions
2001 E LOOP 820 S STE 19A
FORT WORTH, TX 76112
817.466.7295
http://www.westmorelandtransmissions.com

Automotive Tips from Westmoreland Transmissions: Battery Testing

The simple fact is that 70% of car batteries fail within 4 years. They just need to be replaced at Westmoreland Transmissions when they are no longer able to hold a full charge.

Batteries are a big ticket item for most FORT WORTH drivers and it’s tempting to put off buying a new one as long as possible. But a battery that cannot hold a full charge requires the alternator to work extra hard, causing it to wear out prematurely.

Your Westmoreland Transmissions service advisor can test your battery to see if it should be replaced. Testing is a good idea for TX drivers because a battery might still be good, but become dead because of a bad alternator or even a worn serpentine belt and tensioner.

Westmoreland Transmissions
2001 E LOOP 820 S STE 19A
FORT WORTH, TX 76112
817.466.7295
http://www.westmorelandtransmissions.com

FORT WORTH Customer Detective Work

One might say the most challenging part of being an automotive service technician at Westmoreland Transmissions is diagnosing a problem before it can be fixed.

Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.

Let us at Westmoreland Transmissions introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.

We start with the detective basics: What, Where and When. Play along with me; You come in to Westmoreland Transmissions and your car is making a funny sound...

• Q: Where's the sound?
• A: Around the right front wheel.

• Q: What kind of sound?
• A: Kind of a clunk, clunk sound.

• Q: When do you hear the sound?
• A: When I turn and accelerate. 

• Q: Right and left? Forward and back?

Do you see where we're going? You're gathering additional information to help your technician at Westmoreland Transmissions know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."

If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.

Ask us for details.

Westmoreland Transmissions
2001 E LOOP 820 S STE 19A
FORT WORTH, TX 76112
817.466.7295
http://www.westmorelandtransmissions.com

Tire Tread Depth for FORT WORTH, TX Drivers

Driving on bald tires is like playing roulette. Though you may be fine today, eventually your luck is going to run out.

The Feds don't have any laws for tread depth, but 42 of the states, and all of Canada, do have regulations. They consider 2/32 of an inch to be the minimum legal tread depth. Two other states, including California, consider 1/32 to be the minimum and six states have no standards at all. Call us at Westmoreland Transmissions; (just call 817.466.7295) to find out what your requirements are in the FORT WORTH, TX, area.

Since 1968, U.S. law has required that a raised bar be molded across all tires. When tires are worn enough that this bar becomes visible, there's just 2/32 inch/1.6 mm of tread left. But does that older standard give FORT WORTH vehicles enough safety?

Consider this: Consumer Reports recommends tire replacement when tread reaches 4/32 inch/3.2 mm. And the recommendation is backed by some very compelling studies. Now before we go into the studies, you need to know that the issue is braking on wet surfaces.

We tend to think of the brakes doing all the stopping, but FORT WORTH vehicles also need to have effective tires to actually stop the car. When it's wet or snowy in FORT WORTH, TX, the tread of the tire is critical to stopping power.

Picture this: you're driving in FORT WORTH over a water-covered stretch of road. Your tires need to be in contact with the road in order to stop. That means the tire has to channel the water away so the tire is contacting the road and not floating on a thin film of water – a condition known as hydroplaning. When there's not enough tread depth on a tire, it can't move the water out of the way and you start to hydroplane.

This is where the studies come in. We think FORT WORTH drivers will be surprised. A section of a test track was flooded with a thin layer of water. If you laid a dime flat on the track, the water would be deep enough to surround the coin, but not enough to submerge it. 

A car and a full-sized pick-up truck were brought up to 70 mph/112 kph and then made a hard stop in the wet test area. Stopping distance and time were measured for three different tire depths. First, they tested new tires. Then tires worn to legal limits. And finally, tires with 4/32 inch/3.2 mm of tread were tested (the depth suggested by Consumer Reports.)

When the car with the legally worn tires had braked for the distance required to stop the car with new tires, it was still going 55 mph/89 kph. The stopping distance was nearly doubled. That means if you barely have room to stop with new tires, then you would hit the car in front of you at 55 mph/89 kph with the worn tires.

Now with the partially worn tires – at the depth recommended by Consumer Reports – the car was still going at 45 mph/72 kph at the point where new tires brought the car to a halt. That's a big improvement – you can see why Consumer Reports and others are calling for a new standard.

Now without going into all the details, let us tell you that stopping the truck with worn tires needed almost 1/10 of a mile (.16 km)  of clear road ahead to come to a safe stop. How many FORT WORTH drivers follow that far behind the vehicle ahead? Obviously, this is a big safety issue.

The tests were conducted with the same vehicles but with different sets of tires. The brakes were the same, so the only variable was the tires.

How do people in FORT WORTH know when their tires are at 4/32 inch/3.2 mm? Well, it's pretty easy. Just insert an American quarter into the tread. Put it in upside down. If the tread doesn't cover George Washington's hairline, it's time to replace your tires. With a Canadian quarter, the tread should cover the numbers in the year stamp.

Now you may remember doing that with pennies. But an American penny gives you 2/32 inch/1.6 mm to Abraham Lincoln's head. The quarter is the new standard – 4/32 inch/3.2 mm.

Tires are a big ticket item, and most people in FORT WORTH, TX, want to get thousands of miles/kilometers out of them. Just remember: driving on bald tires is like playing roulette.

Have Mr. Washington look at your tires today. If he recommends a new set, come see us at Westmoreland Transmissions in FORT WORTH.

Westmoreland Transmissions
2001 E LOOP 820 S STE 19A
FORT WORTH, TX 76112
817.466.7295
http://www.westmorelandtransmissions.com

Make your Service Visit at Westmoreland Transmissions a Good One

Most people don't love going to get their vehicle serviced, but it's one of those things you just have to do. So you might as well get the most of out of it. There are some steps you can take that will likely help you get the best results possible.

For one thing, it's important to describe your problem (or problems) to the service advisor accurately and clearly. If your vehicle is making a noise, for example, take time to really listen to it and think of the best way to describe it. Does it increase in speed when you go faster? If you feel a vibration somewhere, where in the vehicle does it seem to originate? Some service advisors recommend writing things down. That way the driver won't forget any important clues that could lead to a successful resolution of the problem.

Another thing is to make sure your vehicle is cleaned out and free of junk. That way the technician can access those nooks and crannies where some vital components may be. If your vehicle is full of strollers, boxes or your collection of fast food containers, it won't be easy for the technician to reach some of those parts. Oh, and if your vehicle is neat, it does send a signal that you really care about it.

Finally, stay out of the way of the technician. A recent survey of technicians reveals they work more efficiently and do a better job when they don't have someone hanging on their every move. Can you imagine how you'd feel if someone hovered over you all day while you were trying to get your work done?

Westmoreland Transmissions
2001 E LOOP 820 S STE 19A
FORT WORTH, TX 76112
817.466.7295
http://www.westmorelandtransmissions.com